Support Academic Progress

New Academic Advisors

Reform and expand academic advising services to support all student populations and improve student success. Initiatives will include hiring of additional professional advisors to increase the quality of advising and bring the campus closer to the national advising ratio. Other initiatives may include professional development and release time to support additional faculty advisors. Initiatives will be aligned to the goals of the strategic plan.

2014-15 2015-16 2016-17 2017-18
On Track On Track On Track on track


Progress and Accomplishments

College of the Arts

     Victoria Cafasso    

     Laney Kurator

Computer Engineering

     Alisia Kirkwood

Health and Human Development           

     Henry Flores 

     Mary Lehn-Mooney 

College of Business and Economics

     Ashley Stilley 

Irvine Campus

     Shelly Hsu 

College of Communications

     Axis Avalos     

     Tammy Rogers 


Engineering and Computer Science

     Korntee Burrell

     Eizabeth Gomez 

College of Humanities and Social Sciences

     Cathy Dionaldo 

     Daija Foard

     Mai Warren 

College of Natural Sciences and Mathematics

     Sam Barrazo 

     Tatiana Pedroza 

Special Populations

     Danny Juarez 

2017-2018 Plan for the Year Report

Description Plan Staff Budget Allocation Expenses Balance

1. Academic Programs, in collaboration with the academic colleges, will retain and/or fill any vacancies for the graduation and retention specialist positions.

2. Graduation Specialists will provide Mandatory Academic Advising Workshops to approximately 2,300 students holding 78-84 units.

3. Retention and Graduation Specialists will hold off on launching their next gap-closing campaigns, first engaging students in strategically designed focus groups toward careful planning of the next round of campaigns.

4. Retention and Graduation Specialists will implement U.Direct degree planning software tools.

5. Student Success Team Steering Committee meetings will continue to be held monthly to discuss strategies and tactics to support student success.

6. The Student Success Team Working Group will continue to meet monthly, taking actions to inform the SST Steering Committee.

7. Faculty training and engagement with the Student Success Teams and academic advising in particular. (NEW) 8. Graduate Programs will provide Graduate Learning Specialists (tutoring and academic coaching) to 1500 students, Orientation programs (workshops) to 1000 new graduate students, mentoring to 125 at-risk graduate students as part of the Faculty/Graduate Mentoring Program, and 450 hours of advising to graduate students in the Graduate Student Success Center.

The retention specialists contacted a total of 1,741 continuing students who had not yet registered for the fall semester. After the outreach, more than 31% (n=543) registered for the fall, and an additional 201 responded that they intend to register again within the year, with a potential recapture rate of 42.7%. Retention specialists also reached out to 243 first time freshmen who had registered for both A.1 and A.2, to back out of one of the two, and then add more breadth to their first semester by taking other general education. Opened 90 seats which resulted in saved money, reopened sections, and brought to light that some 82 continuing students had been locked out of fall registration because they were waiting for those seats to open. Focus on GI 2025. Similar campaigns are likely to be implemented.


The Titan Degree Planner (U.Direct) was piloted in two colleges (COTA and COMM).


After two years of annual academic advising professional development conferences, which engaged large numbers of Student Affairs and Academic Affairs professionals in academic advising and other student success areas, the AAPDC has decided to repurpose this effort in 17-18. Faculty were not engaging with this opportunity. We will be offering a series of workshops, both online and in person, designed to develop faculty. In addition, we intend to launch a faculty recognition program, where students will nominate faculty by describing transformational support they have provided in class, and out of class, that contributed to their success. The workshops and recognition will culminate in a forum in February or March.


During June-July-August 2017, the Graduate Learning Specialists provided tutoring/academic coaching to 200 graduate students at the Graduate Student Success Center. On August 19 over 1000 new graduate students and their families attended the New Graduate Student Orientation.

There were 3 resignations of retention specialists in the past quarter: H&SS, ECS, COTA. All three positions have offers pending or accepted, and will be filled by the end of Q1. Two graduation specialists resigned: COTA and MCBE. Interviews are in progress to fill these positions. Also, a second graduation specialist has been added to MCBE, where the workload is remarkably high due to the large size of the college, compounded by the top-heavy/transfer-heavy enrollment there. Ralph Rodriguez joined the Graduate Learning Specialist team.


We are exploring ways to repurpose carryforward and other savings to expand our teams and enhance services. Such as the sorely needed second graduation specialist position through GI 2025 in MCBE and looking to Irvine campus.




17-18 projection $2,288,462.00




Tab E

Student Success Center Map